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RENTAL TERMS

 

1. Check-in & check-out
Arrival: check-in from 2pm
Departure: check-out by 10am
No room access without payment in full

2. Maximum guest limit
Pelican Retreat: maximum 2 guests
Banksia Retreat: maximum 1 guest

Shell Retreat: maximum 2 guests
Additional guests need prior approval
No access for unregistered guests


3. House rules
No pets allowed

No smoking inside the rooms

Smoking permitted on patios

No eating or drinking in bed

No rearranging of furniture
No parties or events

Key replacement fee: $50
Quiet hours between 10pm and 7am
Report any damage without delay
Don’t leave valuables unattended

No illegal substances on premises

4. Cancellation policy
Short bookings (less than 14 days):

full refund when cancelled 7 days

before check-in (2pm on arrival date).
50% refund when cancelled < 7 days &

> 24 hrs before check-in.

No refund if < 24 hrs before check-in.

Long bookings (14 days or more):

full refund when cancelled 14 days

before check-in (2pm on arrival date).
50% refund when cancelled < 14 days &

> 7 days before check-in.

No refund if < 7 days before check-in.
Bank fees, incurred when booking,

are non-refundable.

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