Pelicans Rest Accommodation
Shoalwater - Western Australia
PRIVACY POLICY
Pelicans Rest is committed to privacy and data security. We endeavour to collect as little personal information and keep it for as short a period as possible.
Privacy policy and practice
There are legitimate and essential reasons to gather personal information in the conduct of our business and we maintain this Privacy Policy to maintain data integrity and protect our Guest’s valuable personal information.
• We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
• “Personal information” is information we hold which is identifiable as being about you.
Your data
We will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your booking. We may collect additional information at other times, including but not limited to, when you provide feedback, change your contact or email preference, respond to questions, provide financial or credit card information etc.
How we collect personal information
Pelicans Rest operates a website on the WIX platform (www.wix.com) and uses Stripe as a payment provider (www.stripe.com). By accepting your booking with Pelicans Rest you are acknowledging that the privacy policies of these platforms will affect what happens to your data.
Our website may include embedded content (e.g. videos, images, articles, etc.) and links to other websites.
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Pelicans Rest is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
The links to other websites are not owned or controlled by us. These links are meant for your convenience only.
Use of your personal information
Pelicans Rest may use personal information collected from you to provide you with information, confirmations, updates etc. We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
Security of your personal information
Pelicans Rest is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
How long we retain your data
Pelicans Rest has obligations to keep data, including personal information, and we do this in accordance with relevant legal obligations. We don’t store unnecessary data or for a longer time than necessary.
What rights you have over your data
Pelicans Rest and you, the customer, have rights and obligations under the Privacy Act (1988). Our Policy is in line with the Privacy Act both in spirit and in process. You can read a copy of the Act by clinking the following link: Privacy Act 1988
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at pelicansrestwa@outlook.com
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to pelicansrestwa@outlook.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Changes to privacy policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
Who we share your data with
We may disclose your personal information to officers, insurers, professional advisers, agents, suppliers etc., so far as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.